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Free UPS Ground ® Shipping

Shipping and Returns

  1. Shipping

    We offer Free UPS Ground ® Shipping within the US on all orders. Orders are typically shipped within 2 business days of purchase from our warehouse, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 5 to 7 business days from its ship date, or 2-3 weeks if you are located in Hawaii or Alaska. Please note we do not ship on the weekend or U.S. holidays. Currently we do not offer international shipping.
  2. Returns

    We at Cordbit have absolute confidence that our products will improve your back health. We guarantee that you will see visible results if you followed our training recommendations for at least 7 days, since it takes some time for your body to adapt. In the unlikely event that you are unsatisfied with your purchase from Crodbit for any reason, you have 30 days from the date you received the delivery to request a full refund. We want you to be completely satisfied with our product and your experience with our company. To ensure your satisfaction, we have made it easy to return product for a refund.
  3. Return Conditions

    To qualify for a refund, all the following conditions must be met: 
    – Returned item must be in physical condition (not physically broken or damaged).  
    – All accessories originally included with your purchase must be included with your return. 
  4. Return Procedure

    Please send us an email at support@cordbit.io to start your return request. 
    Here’s what to expect: 
    1. Once you've submitted a ticket, a Cordbit Team Member will review your request. 
    2. A return shipping label will be emailed to you within 3 business days. You will need to use the label within 14 days of the date printed on the label before it expires. 
    3. There will be a $15.00 return shipping fee that will be kept from your refund amount. 
    4. Once we receive your return, our fulfillment center will inspect it. Product must be returned in like new condition. 
    5. Following the product inspection, your refund will be processed accordingly within 3-5 business days. 
    6. When we process your refund, you will receive a confirmation email. Please contact your bank or financial institution for posting timeframes; it can take up to 10 business days.